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QuiBids 101

Feedback

 

Here's some feedback from some of our customers:

"I started using QuiBids on 12/12/09. After a few bids, I won a PS3. I was very scared and wondered if I just gave my VISA number to just anybody on line. Now a day you can't just trust any site. But to my surprise when I contacted you through your customer support number, I got an answer in seconds. The next day I spoke to you and you were so helpful that I continued buying bids. I got my PS3 in just a few days before Christmas. This is the GOD'S honest truth. Each time I called, I appreciated how you helped and answered every question I had. I also won the Back to Basics Egg & Muffin Toaster and the bean bag with surround sound to use with the PS3. Most of these gifts will be given to kids that I love. Trust me. I am just an ordinary person from Louisiana. Happy Holidays.      Pat T.”

"First, I would like to say you guys ROCK. Being laid-off before Christmas left us with very little money for Christmas gifts for our kids. If it wasn't for you guys my kids would not have gotten what they will as soon as they arrive. Thank You and god bless!!!!!  Thank You Again."     Salvatore M.

"I had some trouble today with the Bid-O-Matic.  I thought for sure I had just kissed goodbye a lot of money.  I felt like I had been tricked by the "too good to be true" bug.  I called customer support and was amazed.  I wish I would have asked the gentleman's name who helped me.  He was so courteous and helpful.  I was ready to be seriously ticked off, but he was so calm and let me know he was going to help me out.  I was refunded the bids that were misplaced.  I am seriously amazed.  You guys are fantastic.  I posted on my Facebook page that anyone with an interest in bidding websites should go to QuiBids.  Thank you for being so helpful and honest." Leslie B.

As you can tell, we strive to provide the best customer support we can.  Yes, things get backed up sometimes, but we’ll always try to resolve whatever issue you’re experiencing. Feel free to contact us anytime. We love to hear back from happy customers too!

 

Comments (25)

1

peppercuj Says:

Monday August 16, 2010

I found your site by accident and was curious so I joined up to check it out. I bought your 75 bids package and started bidding in the beginner's. First I won 25 bids cost me $3.45 (bid, final won price & handling cost) saved $11.55; 2nd I won $10.00 AMC Card cost me $3.34 (bid, final won price & handling cost) saved $6.66; 3rd won 50 bids cost me $10.03 (bid, final won price & handling) saved $19.97. So overall I saved $38.18 not bad for a beginner I think. This site is fun but have to watch out - can get carried away in the bidding like you it says on the beginner tips. I did sort of got carried away when I was bidding for the 50 bids - it costs me 9 bids to win while the other 2 items cost me 2 bids each. I sure would like some tips from veteran bidders. Great site! Sure can get addictive too! CJ

2

lorne1167 Says:

Thursday September 16, 2010

I want to thank Quibids. I think my postman delivered my won item to the wrong address. I contacted Quibids and they made it right even though they were not at fault. Thank you guys!

katiehern@QuiBids Says:

You are so welcome! Enjoy!

3

monkeyft Says:

Sunday July 10, 2011

I just won an XBOX360 recently and couldn't believe how easy it was! It arrived immediately and my son is really enjoying it. I posted a photo on the Quibids FaceBook page and can't wait to get back to bidding. Thanks for everything! ~Michelle (monkeyft)

4

clwalls87 Says:

Wednesday August 3, 2011

Today my husband told me about your site and I thought it was too good to be true so I registered for the membership bought my 100 bids and went on my way within 10 minutes I won more bids, 30 mins later a $15 gift card to Wal-Mart, and after I set my bid-o-matic and checked an hour or so later I'd learned I'd won an iPad 2 16 GB WiFi 3g !!!!! the best part it it was only $9!! I AM SO STOKED!

katiehern@QuiBids Says:

That is wonderful!

5

givemethat321 Says:

Saturday August 27, 2011

Its a great website and its really easy to do Ive won so much more after i figured out how it all works and now i have Christmas gifts 4 months in advance for my family and i won my own stuff too quibids is great!!

katiehern@QuiBids Says:

Awesome! We are so glad you are enjoying the site!

6

amandablacki Says:

Wednesday October 5, 2011

QuiBids is great! It is fun and exciting. I love QuiBids!!!

7

hauntedbayou Says:

Tuesday December 6, 2011

Just found your site...and have won several pieces of jewelry already. Going to make great gifts. The postage is reasonable, I was expecting it to be much more due to the low cost of the items I won....am happy to report I was wrong. Overall experience is definitely a 10!!! It is addictive though LOL Thanks so much for a wonderful experience!

eklyons@QuiBids Says:

We are so happy to hear that you are enjoying your QuiBids experience!

8

2sly2cry Says:

Saturday May 12, 2012

There is no way to lose on Quibids. It's fun to bid on those items that you and your family use. Didn't win your auction? Well, just "buy it now" and try to win the next one at a discounted price. The developers and staff at Quibids have developed a fun, fair, and honest auction/shopping site with reasonable service fees and shipping charges. Quibids is the best I've seen. New age and cutting edge. Win, win, win, for everyone involved. Thanks for the great shopping site!

9

LesiaAnn61 Says:

Monday September 10, 2012

I love Quibids! I've been wanting an IPAD for a long time and I researched them and set my Bid-O-Matic feature in the middle of the night AND I WON for 36 cents. I STILL CAN'T BELIEVE IT! THANKS QUIBIDS

10

elyskia Says:

Wednesday January 8, 2014

I won my first and second auctions with only one bid each, paid only $0.01 and $0.04! Had bid on a few other auctions and lost in the blink of an eye so I was pleased to finally win a few easily.

jpayne5@QuiBids Says:

As they saying goes, "you win some, you lose some." But you always have the Buy Now option at QuiBids.

11

dedwards7270 Says:

Tuesday January 14, 2014

This was a much better site 3 or 4 years ago...Seems like they added so many limits it's impossible to win. I used to win stuff all the time and now I won't spend money on this site.

jpayne5@QuiBids Says:

We are very sorry to hear you feel this way. We add the limits based on customer feedback and to help make the site fairer. We have gladly notated your feedback though and will consider it as we continue to evaluate how to make this the most enjoyable site out there.

12

iagdint Says:

Monday January 20, 2014

Didn't get to win the items needed. Hopefully Quibids have not use any bots to control this site. People don't worry about losing one bid, there is always a next bid coming along. Don't be too greedy. GIve others a chance please.

jpayne5@QuiBids Says:

We take this topic very seriously here at QuiBids! We can assure you that employee bidding, as well as bidding software is not permitted on QuiBids. In fact, we've gone to great lengths to focus on the importance of providing our customers with a fair bidding experience, which is upheld by strict policies. These policies have been thoroughly reviewed and have previously passed an independent third-party audit conducted by Grant Thornton LLP. QuiBids employees and/or family members are strictly prohibited from participating in QuiBids auctions. The following link will direct you to the audit previously mentioned: https://s1.quibidscdn.com/documents/QuiBidsISAE.pdf

13

nvng3 Says:

Saturday January 25, 2014

put a half hour into an auction, only to have 5 Bid-O-Matics show up (not the three bidders already in the auction who were flipping back an forth between single bid and bid-o-matic. 5 or 6 NEW bidders using bid-o-matic). ruins the experience not a fan

jpayne5@QuiBids Says:

We appreciate your feedback. Did you know you can filter the auctions on the mainpage to show only ones that do not allow Bid-O-Matics. If you need help doing this, please contact our Customer Support Team and we will walk you through it.

14

asher2008 Says:

Thursday January 30, 2014

I've returned from a bidding break. I love love love the 'You Choose it' option. BRILLIANT!

jpayne5@QuiBids Says:

We are glad to have you back and even happier to hear you approve of our changes! Keep the feedback coming as it helps us continue to improve!

15

asher2008 Says:

Sunday February 2, 2014

QB Customer Service is so great! My iPad does not let me play the games that I win so I have to use my super old laptop. (No luck winning a new one on QB). Anyway I was trying to play my game but my laptop kept glitching and I lost it. I contacted CS and they got back to me so fast. I told them what happened and they credited me a new game!! No form, no questions just " here is a new game". I love them! Thanks QB asher2008

jpayne5@QuiBids Says:

Anytime you are having trouble, contact us and we are more than happy to do what we can to help out!

16

2012luck Says:

Sunday February 16, 2014

Come on guys, it's 6:00p.m. EST and just 5 rows of prizes going on. One not ready to go yet. I love Quibids but when there isn't much to bid on, I log out.

jpayne5@QuiBids Says:

Thanks for the feedback! This helps us improve our site! We always offer all items to all users, just not all at the same time. We have to limit how many users can see a particular auction in order to make it possible to win. If all our users were competing in the same auction, it wouldn't be possible to get items at a great deal! The item should be coming up for auction again soon, so keep an eye out!

17

Danster5885 Says:

Sunday March 30, 2014

Quibids is simply the best and most fun penny auction website. Win things for such a low cost. You really can never lose on this site!!!

jpayne5@QuiBids Says:

Thanks for letting us know that we are working for you! Without our customers, this site wouldn't be what it is!

18

motherlml Says:

Thursday April 3, 2014

You should have some auctions that are "real" voucher only. That would level the playing field and everyone would have to rely on timing and skill instead of a bank of vouchers won in a game or something.

jpayne5@QuiBids Says:

Thanks for the suggestion! We are always looking for ways to continue to improve.

19

joannarudon1 Says:

Friday April 18, 2014

I love quibids a lot of good stuff just wish I could win a big prize but I'm low in come so can't afford to buy a lot of bids but this site is overall the best

jpayne5@QuiBids Says:

We love you too!

20

Mimimjk Says:

Sunday June 29, 2014

I'm a newbie and actually won 2 items....one being Omaha Steaks....HOWEVER..... when I went to check out it wasn't my Omaha Steaks I was getting ready to pay for but a Cigar Cutter....I've contacted customer support with the question as to why this happened and hope to hear back from them via email soon! I've also noticed that if you click on the arrow on the side of the picture you're bidding on it takes you to other items but the people bidding are bidding on the first picture I saw.....hope that just made sense! Wonder if that's the problem with what I thought I was bidding on Steaks in fact was something entirely DIFFERENT!!! Has this happened to anyone...and if so did you get it resolved? I used a good amount of my PAID for bids to win something so different than what I WON! THIS JUST ISN'T RIGHT!

jpayne5@QuiBids Says:

If you navigate back to the auction page, you will see a small link towards the top of that page that says "You Choose It: Update Selection." If you click on that link the system will present you with a list of items for you to choose from. Once you decided for the item you desire, the auction page will reflect that choice. At that point, if you click the "Proceed to Checkout" button on the auction page, the system will successfully add that item to your cart.

21

andrewmichaud1 Says:

Monday June 30, 2014

Not a good experience .. I bought 100 bids and didn't even get a gas card.. scam $60 gone like that

jpayne5@QuiBids Says:

Please contact our Customer Support Team immediately so we can see if there is anything we can do to make this a better experience for you.

22

vallaice Says:

Sunday July 6, 2014

I like quibit it fair I have won I never have won before

jpayne5@QuiBids Says:

We are glad to hear that you are winning! It's a great feeling!

23

Debull Says:

Monday August 4, 2014

Game Play auctions need to become locked sooner or at all at some point. Sometimes I want the item and it becomes a bidding war beyond the retail price of the item and the auction never became locked. I know this is a new feature, but please get a grasp on this one quickly. If i have been in the auction battling it out with one or two others and then towards the end a bunch of newbies come in because its a game play, that BS! Cmon guys, help us out on this one!

jpayne5@QuiBids Says:

That's for your feedback! We have passed this on to the appropriate department. Feedback helps us figure out what customers would like to for the site to operate better!

24

Maximumpain360 Says:

Monday August 18, 2014

Sorry, but there is an issue with restarting your game. Please contact customer service. this is the message I get when I was trying to play the one where u hit the ground hog on the head or whatever like that.. !!!!!! wth no game

jpayne5@QuiBids Says:

Just contact our Customer Service Team anytime you have any sort of trouble! We will be more than happy to help you out every time!

25

fishskinner Says:

Thursday September 4, 2014

I am very frustrated with your site when I browse for items lately there isn't much I am interested in. I bring up several differently priced items and go see what else is on the auction but if I finally find something interesting and click on it it might come up with a different item then I have to go and look it up again. this really sucks

jpayne5@QuiBids Says:

What you may be observing is what we call You-Choose it Auctions. This means that you can bid on many different items and once the auction is won, you can select the specific item that you wish to purchase. Here is how it works: If you navigate back to the auction page, you will see a small link towards the top of that page that says "You Choose It: Update Selection." If you click on that link the system will present you with a list of items for you to choose from. Once you decided for the item you desire, the auction page will reflect that choice.

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